Truth in Billing
No Ripples,
Just Results.
Free tools are often limited. Enterprise systems are powerful but expensive. QuackDesk is both — at a fraction of the cost.
All plans include 256-bit encryption · No surprise upgrades
The Gosling
Free Forever
$0
/month
Perfect for startups and solo founders who need professional live chat without the price tag.
- 1 Agent seat
- 30-day conversation history
- 100ms real-time signaling
- PII masking engine
- Shadow DOM widget
- The Ring™ audio alerts
- Custom branding
- Whisper Mode™
Most Popular
The Mallard
Pro
$29
/month
For growing teams: 5 seats and 5 domains, full brand control. No per-seat fees.
- 5 agent seats
- 5 domains
- 1-year conversation history
- 100ms real-time signaling
- PII masking engine
- Shadow DOM widget
- The Ring™ audio alerts
- Custom branding
- Whisper Mode™
- Priority support
Business
Business
Contact us
For larger teams: 20 agent seats, unlimited domains, and forever history. All Pro features plus dedicated support.
- 20 agent seats
- Unlimited domains
- Forever conversation history
- 100ms real-time signaling
- PII masking engine
- Shadow DOM widget
- The Ring™ audio alerts
- Custom branding
- Whisper Mode™
- Priority support
- Dedicated support
The Giant-Killer Table
Compare Us to
The Big Guys.
No marketing spin. Just the numbers.
| Feature | 🦆 QuackDesk | Intercom | Zendesk | Freshdesk |
|---|---|---|---|---|
| Starting Price | Free | $74/agent/mo | $69/agent/mo | $49/agent/mo |
| Per-Seat Fees | None | Yes | Yes | Yes |
| Setup Time | 2 minutes | 2–4 weeks | 1–3 weeks | 1–2 weeks |
| Signal Latency | 100ms | 300–500ms | 500ms+ | 300ms+ |
| PII Auto-Masking | ✓ Built-in | ✗ | ✗ | ✗ |
| Widget Isolation | Shadow DOM | iframe | iframe | iframe |
| Whisper Mode | ✓ | ✗ | Add-on | ✗ |
| Audio Ring Alerts | ✓ The Ring™ | Basic | Basic | Basic |
All plans include 256-bit encryption. No surprise upgrades. Cancel anytime.
Frequently Asked
Got Questions?
No catch. The Gosling plan is free forever with 1 agent seat and 30-day history. We believe you should be able to try the full platform before committing. When you grow, upgrade to Pro (5 seats, 5 domains, 1-year history) or Business for larger teams.
No. On The Mallard (Pro) plan, you get 5 agent seats and 5 domains for one flat $29/month. Business has 20 seats and unlimited domains with no per-seat fees. No surprise charges, no "add $20/seat/month" escalations.
Absolutely. Upgrade or downgrade anytime from your dashboard. Changes take effect immediately. If you downgrade, you keep your data — we just limit the active seat count and archive older conversations.
Start The Mallard trial with no credit card required. You get full access to every Pro feature for 14 days. If you don't upgrade, your account automatically reverts to The Gosling plan — zero interruption.
Yes. Every plan includes 256-bit encryption, PII auto-masking (credit cards, SSNs, crypto keys are scrubbed before storage), and multi-tenant data isolation enforced at the ORM level. We take security seriously — it's not an add-on, it's the foundation.
Coming soon! We're focused on getting the product right first. When we introduce annual billing, expect a meaningful discount — not an arbitrary 10% that barely moves the needle.
Ready to start?
Join the Pond.
Start with The Gosling for free, or upgrade to Pro or Business. Live in 2 minutes.
No credit card · 2-minute setup · Cancel anytime